Frequently Asked Questions (FAQs)

We understand auto glass is a very niche industry and our customers may have a lot of questions. To make things easier for you, we have compiled a list of frequently asked questions regarding auto glass and its services. Feel free to contact us if you have any other questions that are not covered in this section.

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  • What services does L&M Windscreens offer?

    At L&M Windscreens, we specialize in windscreen replacement and repair services. Our skilled technicians can handle everything from minor chip repairs to full windscreen replacements, ensuring your safety on the road.

  • Is your mobile service available throughout Sydney?

    Yes, our same-day mobile service is available across the entire Sydney metropolitan area. Whether you're at home, work, or stuck on the roadside, we can come to you to address your windscreen needs.

  • How long does a typical windscreen replacement or repair take?

    The duration of a job depends on the extent of the damage. Minor repairs can often be completed in as little as 30 minutes, while a full replacement may take a few hours. Our technicians will provide you with an estimated timeframe upon inspection.

  • What types of vehicles do you work on?

    We are experienced in servicing a wide range of vehicles, including cars, trucks, vans, and SUVs. Whether you have a personal vehicle or a commercial fleet, we have the expertise to assist you.

  • Do you use OEM (Original Equipment Manufacturer) glass for replacements?

    Yes, we prioritize safety and quality. We use OEM glass or high-quality, industry-standard glass to ensure that your windscreen meets or exceeds the manufacturer's specifications.

  • What is the warranty for your services?

    We offer a lifetime warranty on all windscreen replacements and repairs. This warranty covers defects in materials and workmanship, providing you with long-term peace of mind.

  • Can I drive my vehicle immediately after a windscreen replacement?

    In most cases, you can drive your vehicle immediately after a replacement. However, our technicians will advise you on any specific recommendations or restrictions based on the type of adhesive used and the curing time.

  • Is windscreen repair covered by insurance?

    Many insurance policies cover windscreen repairs, and we work with all major insurance providers. We can assist you in processing your claim to minimize your out-of-pocket expenses.

  • How should I care for my new windscreen after replacement?

    After a windscreen replacement, we recommend avoiding high-pressure car washes for the first 24 hours. Additionally, refrain from removing any tape or adhesive until it has fully cured, as per our technician's instructions.

  • What should I do if I notice a new chip or crack after a repair or replacement?

    If you notice any issues or defects with your windscreen after our service, please contact us immediately. We stand by our work and will address any concerns promptly to ensure your satisfaction and safety.